Interview and Its Types
An interview is a procedure designed to obtain information
from a person through oral responses to oral inquiries.
An interview is a face-to-face conversation between the
interviewer and the interviewee, where the interviewer seeks replies from the
interviewee for choosing a potential employee.
It serves as the primary means to collect additional
information on an applicant and the basis for assessing an applicant’s job-related knowledge, skills, and abilities.
Types of
Interview
1. Unstructured (Non-directive) Interview
In unstructured interviews, there is
generally no set format to follow so that the interview can take various
directions. The lack of structure allows the interviewer to ask follow-up
questions and pursue points of interest as they develop.
An unstructured interview is an interview
where probing, open-ended questions are asked. It involves a procedure where
different questions may be asked to different applicants.
2.
Structured (Directive) Interview
In structured interviews, the interviewer
lists the questions and acceptable responses in advance and may even rate and
score possible answers for appropriateness.
An interview consisting of a series of
job-related questions asked consistently of each applicant for a particular job
is known as a structured interview.
A structured interview typically contains
four types of questions.
- Situational
questions: Pose
a hypothetical job situation to determine what the applicant would do.
- Job
knowledge questions: Probe
the applicant’s job-related knowledge.
- Job-sample
simulation questions: Involve
situations where an applicant may be required to perform a sample task
from the job.
- Worker
requirements questions: Seek
to determine the applicant’s willingness to conform to the job
requirements.
3.
Situational Interview
In a situational interview, you ask the candidate
what his or her behavior would be in a given situation.
Candidates are interviewed about what
actions they would take in various job-related situations. Situational
interviews ask interviewees to describe how they would react to a hypothetical
situation today or tomorrow.
4.
Behavioral Interview
In a behavioral interview, you ask
applicants to describe how they reacted to actual situations in the past.
Candidates are asked what actions they
have taken in prior job situations similar to situations they may encounter on
the job. The interviewers are then scored using a scoring guide constructed by
job experts.
This structured interview uses questions
designed to probe the candidate’s past behavior in specific situations.
5.
Job-related Interview
In a job-related interview, the
interviewer asks applicants questions about relevant past experiences.
It is a series of job-related questions
that focus on relevant past job-related behaviors. The questions here don’t
revolve around hypothetical or actual situations scenarios.
Instead, the interviewer asks job-related
questions such as, “Which courses did you like best in business school?”
6. Stress Interview
In a stress interview, the interviewer
seeks to make the applicant uncomfortable with occasionally rude questions.
The aim is supposedly to spot sensitive
applicants and those with low or high-stress tolerance.
Stress interviews may help unearth
hypersensitive applicants who might overreact to mild criticism with anger and
abuse.
It intentionally creates anxiety to
determine how an applicant will react to stress on the job.
7.
Panel Interview (Board Interview)
A panel interview, also known as a board
interview, is conducted by a team of interviewers who interview each candidate
and then combine their ratings into a final score.
Here one candidate is interviewed by
several representatives of the firm. This technique entails the job candidate
giving oral responses to job-related questions asked by a panel of interviewers.
8. One-On-One Interview
In a one-on-one interview, one
interviewer meets one candidate. In a typical employment interview, the
applicant meets one-on-one with an interviewer.
As the interview may be a highly
emotional occasion for the applicant, meeting alone with the interviewer is
often less threatening.
9. Mass Interview (Group Interview)
The mass/group interview is a relatively
new technique in the west and is almost unknown. It is a procedure for the
discovery of leadership.
Several job applicants are placed in a
leaderless discussion, and interviewers sit in the background to observe and
evaluate the performance of the candidates.
In a mass/group interview, the panel
interviews several candidates simultaneously. The panel poses a problem and
then watches to see which candidate takes the lead in formulating an answer.
10.
Phone Interview
Employers do some interviews entirely by
These can be more accurate than face-to-face interviews for judging an
applicant’s conscientiousness, intelligence, and interpersonal skills.
Neither party needs to worry about
appearance or handshakes, so each can focus on substantive answers.
11.
Online Interview
Since the attack of Corona virus, online
interview have become very common. The interviewer/ interviewers remain in
their offices and interview a candidate about his skills abilities and
interests. Their questions are structured in such a way that the interviewee is
judged whether he is eligible or not.
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