How To Overcome Communication Barriers
Effective communication is key to the success of almost every
type of personal, social, and business interaction. If there are barriers to
it, you might find it hard to express yourself properly. By understanding the
different barriers to communication, you can understand how to overcome them
and improve your communication skills. In this piece of content, let us gain
some insight into the ways to overcome communication barriers and offer
strategies you can employ in your workplace to communicate more effectively.
1.
Eliminating differences in perception: The organization should ensure
that it is recruiting the right individuals on the job. It’s the responsibility of
the interviewer to ensure that the interviewee has command over the written and
spoken language. There should be a proper Induction program so that the policies
of the company are clear to all the employees. There should be proper training
conducted for required employees (for eg: Voice and Accent training).
2.
Clarify the Ideas before Speaking: The person sending the communication should be very clear in
his mind about what he wants to say. He should know the objective of his
message and, therefore, he should arrange his thoughts in proper order.
3.
Use of Simple Language: The use of simple and clear words should be
emphasized. The use of ambiguous words and jargon should be avoided.
4.
Communicate
According to the Need of the Receiver: The sender of the
communication should prepare the structure of the message not according to his
own level or ability but should keep in mind the level, understanding, or environment of the receiver.
5.
Reduction and elimination of noise
levels: Noise is the main communication
barrier that must be overcome on a priority basis. It is essential to identify
the source of noise and then eliminate that source.
6.
Active Listening: Listen attentively and carefully. There is a
difference between “listening” and “hearing”. Active listening means hearing
with a proper understanding of the message that is heard. By asking questions the
speaker can ensure that his/her message is understood or not by the receiver
in the same terms as intended by the speaker.
7.
Emotional State: During communication one should make effective use
of body language. He/she should not show their emotions while communicating as
the receiver might misinterpret the message being delivered. For example, if
the conveyer of the message is in a bad mood then the receiver might think that
the information being delivered is not good.
8.
Simplify Organizational Structure: The organizational structure should not be
complex. The number of hierarchical levels should be optimum. There should be an
ideal span of control within the organization. The simpler the organizational
structure, the more effective will be the communication.
9.
Avoid Information Overload: The managers should know how to prioritize their
work. They should not overload themselves with the work. They should spend
quality time with their subordinates and should listen to their problems and
feedback actively.
10. Give
Constructive Feedback: Avoid giving negative feedback.
The contents of the feedback might be negative, but it should be delivered
constructively. Constructive feedback will lead to effective communication
between the superior and subordinate.
11. Proper
Media Selection: The managers should properly
select the medium of communication. Simple messages should be conveyed orally,
like through face-to-face interaction or meetings. The use of written means of
communication should be encouraged for delivering complex messages. For
significant messages, reminders can be given by using written means of
communication such as Memos, Notices, etc.
12. Flexibility
in meeting the targets: For
effective communication in an organization the managers should ensure that the
individuals are meeting their targets timely without skipping the formal
channels of communication. There should not be much pressure on employees to
meet their targets.
13. Attitude Barriers: Being too
introverted or extroverted can create barriers to effective communication.
Throwing tantrums or egos during a conversation is a way that makes other
people uncomfortable. It reduces the transfer of meaningful messages.
14. Consult
Others before Communication: At the time of planning the communication,
suggestions should be invited from all the persons concerned. Its main
advantage will be that all those people who are consulted at the time of
preparing the communication plan will contribute to the success of the
communication system.
15. Consistency
of Message: The information sent to the
receiver should not be self-contradictory. It should be in accordance with the
objectives, policies, programmes, and techniques of the organization. When a new
message has to be sent in place of the old one, it should always make a mention
of the change otherwise it can create some doubts.
Conclusion: It is very
important to take the time to understand people and their courage. Constantly
use a language that the person you want to communicate with can easily
understand. At the same time be sure of selecting the right moment, place, and
method for communicating with them. You should also ask the person if they feel
helpful to communicate things with you. Lastly, always be polite and respectful
throughout the discussion. These are some of the most helpful ways to overcome
communication barriers that can help you in career development.
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